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Frequently Asked Questions
How do I recover accidentally deleted files?
DiskCopilot doesn't delete files on its own—you always confirm before anything is removed. If you deleted a file through Finder, check your Trash first. For files you're unsure about, use the AI Consult feature to open Claude, ChatGPT, or Perplexity with a prefilled prompt explaining what the file is and whether it's safe to remove.
What is the difference between Free and Pro?
The Free version includes core scanning with real on-disk sizes, heatmap barchart view, and AI consult. The Pro version adds advanced exclusion rules, unlimited scan history, large file search, priority support, and more configurable settings. You can upgrade at any time from the app.
Is DiskCopilot compatible with macOS?
Yes! DiskCopilot is built for macOS 12+ and runs natively on Apple Silicon. It's designed as a more configurable alternative to DaisyDisk with a generous free tier and AI-powered file identification.
How do I transfer my license to a new Mac?
Deactivate the license on your old Mac via Settings > Account > Deactivate. Then install DiskCopilot on your new Mac and enter your license key. If your old machine is unavailable, contact support to reset your activation.
Still can't find what you're looking for?
Our technical support team is available Mon-Fri, 9am - 5pm EST. We typically respond within 2 hours.